The state of knowledge and the use of creativity methods in IT Product Management / Anna Boratyńska-Sala, Monika Woźniak // W: ICTM 2019 : 7th International Conference on ICT Management for Global Competitiveness ... więcej

The state of knowledge and the use of creativity methods in IT Product Management / Anna Boratyńska-Sala, Monika Woźniak // W: ICTM 2019 : 7th International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies ICTM 2019 Wroclaw, Poland, October 21-23, 2019 [Dokument elektroniczny] / eds. Jolanta Kowal, Alicja Keplinger, Jarosław Klebaniuk, Juho Mäkiö, Piotr Soja ; org. University of Wrocław, Poland [et al.]. – Wrocław [etc.] : Uniwersytet Wrocławski [etc.], 2020. – 13 s. : tab. – Tryb dostępu: https://ictm2019.edukacja.wroc.pl/. – Bibliogr. s. 11-13, Abstr. – ISBN 978-83-64389-72-6

It is currently expected that the IT sector will provide more and more innovative solutions in a shorter time. IT project products, especially those dedicated to organizations, should be better adapted ... więcej

It is currently expected that the IT sector will provide more and more innovative solutions in a shorter time. IT project products, especially those dedicated to organizations, should be better adapted to their needs. This means that IT departments cannot rely solely on narrowly specialized employees. It is necessary to include creativity, which will allow, on the one hand, breaking the so-called psychological inertia vector and, on the other, a more holistic approach to dedicated IT solutions. Although the positive correlation between creativity and effective project management, overall organization performance and customer satisfaction has been well proven, the literature on the subject lacks detailed research into the actual use of creative methods by IT teams in project management. The purpose of this article is to fill this gap. A survey of IT PMs from Polish SMEs was carried out to show both their knowledge of creativity method and awareness of the need to use these method in IT projects. The research method was a survey and an interview. The applied survey was created by I. Belski, R. Adunka, O Mayer who are experts in one of the most powerful creative methods (TRIZ). The study showed that, despite extensive experience in the IT industry, IT PMs declare only a beginner (basic) level of competence in creativity methods. Half of them do not use any creative methods in their work. The only known method for most of them is brainstorming. The study assessed participants' skills in solving problems and identified approaches to creating solutions. Ultimately, PMs pointed out that in order to increase their effectiveness in solving domain problems, they must develop knowledge not so much from their discipline as from the discipline of creativity methods. The paper may be useful for researchers conducting studies in the field of IT project management or creativity, IT practitioners, people involved in PMs education, as well as institutions that create project management standards. The presented studies are pilot studies limited to Poland. The authors intend to continue their research, including IT PMs from other countries.